Digital transformation is changing how organisations operate, compete and serve their customers. Technology alone, however, does not solve business problems. Organisations need people who can understand business needs, analyse processes and data, work with stakeholders and help shape digital solutions that create meaningful value.
The Higher Certificate in Digital Business Analysis develops foundational capability across business analysis, process modelling, data, digital strategy, Agile project management, user experience, digital technologies, and ethics and governance. Across eight credit-bearing modules, learners build practical skills for analysing problems and contributing to technology-enabled change.
The qualification is designed for learners at different stages, from those entering higher education or the workplace to employees and career changers looking to build digital business capability. Its focus on workplace application helps learners connect business needs, people and technology with greater confidence.
- Understand digital business analysis.
- Define business problems and requirements.
- Analyse and improve business processes.
- Use data to support recommendations.
- Understand digital strategy and innovation.
- Apply Agile principles.
- Design around customer and user needs.
- Evaluate digital technologies.
- Apply ethics and governance principles.
Introduction to Digital Business Analysis
Business Process Analysis and Modelling
Data Analysis Basics
Digital Business Strategy and Innovation
Agile Project Management
User Experience (UX) and Customer-Centric Design
Digital Technologies and Platforms
Digital Business Ethics and Governance
